Dry Skin? Your Moisture Barrier May Be Damaged & Here’s How To Fix It

tight and dry skin from a damaged moisture barrier

Why does my skin get tight, dry and sensitive?

Updated 7/14/20 If your skin is feeling dry, tight and irritated, there is one underlying cause to all of this. Your skin’s protective moisture barrier is damaged, and simply layering on a rich moisturizer isn’t going to fix it. Chances are, you are doing something day in and day out that is causing your skin to get damaged, and the moment you take out the culprit, your skin’s barrier can naturally repair itself.

In this post, I’ll explain what exactly your skin barrier is, what might be causing it to get damaged, and some easy ways to fix it so you can get back to having moist, supple and healthy-looking skin with less tightness, dryness, and sensitivity.

What is a moisture barrier in the skin?

Your barrier is the outermost layer of the skin that provides protection to help retain water and moisture, and defend against external irritants like bacteria and environmental debris from penetrating through and causing sensitive reactions. (Think of it as your skin’s own bodyguard to keep the good in and the bad out.) The barrier is made up of lipids (oils) that bind your skin cells together, and when it’s intact, it’s responsible for keeping it feeling soft, and acting calm and healthy. An example of a perfectly intact moisture barrier can be found on a baby. Plump, smooth, radiant and soft to the touch.

What happens when a moisture barrier gets damaged?

When the skin’s protective barrier gets damaged, it creates small, invisible cracks in the skin. Through these cracks, moisture can easily escape and irritants can enter more easily. Essentially, your skin lost its protective bodyguard and can get tight, dry and sensitive.

How do I know if my skin barrier is damaged?

As an esthetician with 30 years of hands-on experience working with clients and their skincare concerns, now more than ever, I’m seeing that almost every skin problem can be traced back to an impaired skin barrier. Not a day goes by that I’m not giving a diagnosis of a damaged moisture barrier as the underlying cause of someone’s skin issues.

Symptoms of an impaired moisture barrier include:

  • Redness
  • Rosacea
  • Flakiness
  • Peeling
  • Dryness (from lack of oil)
  • Dehydration (from lack of water). Read the difference between dry and dehydrated skin.
  • Tightness (dehydration from lack of water)
  • Skin feels sensitive and gets easily irritated
  • Itchiness
  • Rough skin to the touch
  • Stinging or burning sensation when products are applied
  • Crepiness and fine lines
  • Skin rashes like eczema (atopic dermatitis)
  • Increased breakouts

If you have any or all of these symptoms, no matter what your age, this might be a sign that your moisture barrier has been compromised and is in desperate need of fixing.

Note: Sometimes a damaged moisture barrier can just appear on the nose and cause only this area to get dry and flaky.

What causes a moisture barrier to get damaged?

  • Exfoliating too often (this is the #1 culprit of a damaged barrier that I see all too often)
  • Overly-drying, harsh cleansing products (bar soaps and high-foaming gel cleansers)
  • Topical prescription acne medications
  • Alcohol-based toners
  • Not keeping the skin protected from the sun
  • Daily use of acidic ingredients like ascorbic acid and L-ascorbic acid (vitamin C)
  • High concentrations of citrus essential oils
  • High concentrations of any essential oils
  • Prescription retinoids
  • Washing the face with water that’s too hot
  • Drinking alcohol
  • Smoking
  • Synthetic fragrances used in skincare products
  • Dry climate (low humidity and lack of moisture in the air, such as in the winter)
  • Long airplane flights (generally anything over 5 hours)
  • Chemical peels (when performed too often)
  • Air conditioners
  • Home skin devices like a micro-needling dermarollers (Read my home skin device review)
  • Skipping the use of moisturizer
  • Allergic reactions to skin care products
  • Medications that have dryness as a side effect (such as antihistamines)
  • Genetics (Some skin types will naturally be prone to a weaker barrier)
  • Aging (the barrier starts to get more vulnerable after the age of 45)

If I know my barrier has been damaged, have I done permanent damage? Can I repair it?

If you’re someone who has just been over-doing it with too many exfoliating products for a short period of time, you haven’t done permanent damage and it can easily be fixed. However, for those with years and years of using harsh products and exfoliating too often along with excessive smoking, alcohol consumption and unprotected sun exposure, yes, some damage has occurred. The good news is that it’s never too late to get the skin back into a healthy place, and if you’re making positive changes, you will most definitely see a big improvement. Read on!

How can I fix a damaged moisture barrier?

Treat your skin like you would a baby’s skin.

If you know your skin is acting unusually sensitive or just not feeling healthy, a good mindset to have when fixing a moisture barrier to lessen tight, dry and sensitive skin, is to treat your skin like you would a baby’s skin. This means keeping everything really simple and gentle until it gets repaired. Here are some ways to do that.

Cut back on your exfoliation.

With the increase in popularity of products intended to remove surface dead skin cell build-up, many people are using exfoliating products on a daily basis. It’s important to know that this is one of the BIGGEST contributors to damaging your skin and barrier. When you exfoliate too often, you’re stripping off your skin’s protective barrier which guarantees that moisture will escape. This will set off an inflammation cascade which not only leads to the skin feeling tight and dry, but will also contribute to your skin aging faster. Not good!

Common exfoliants include:

  • Sonic cleansing brushes (Yes, brushes like a Clarisonic are considered to be exfoliants.)
  • Acid-based serums, creams, peels, pads and liquid toners containing ingredients such as glycolic, lactic, salicylic, malic, mandelic and polyhydroxy acids
  • Enzyme-based masks and peels
  • Facial scrubs
  • Washcloths (I always suggest using a baby washcloth instead of a regular one as it’s gentler)

When you are trying to fix your barrier to get it back to a healthy place, I recommend stopping all of your exfoliating products for two weeks and then slowly work back into them once the skin feels repaired. When you do introduce them back into your routine, they should not be used daily, but instead, four to five times a week depending on your skin type. To learn the safest way to exfoliate your skin without causing damage to the barrier, read the beginner’s guide to exfoliants.

If you are using a prescription retinoid, this will always be breaking down your skin’s barrier due to the nature of how the product works. While I don’t suggest that anyone go off of it, mainly because it’s so amazing in getting the skin to look and act younger, I do have some great recommendations for the best way to use it to lessen the dryness. Read the beginner’s guide to retinol and prescription retinoids.

Note: A lot of people don’t exfoliate at all around the eyes and you really should be. Read why here.

Avoid washing your skin with hot water.

When the water temperature is turned up too high, it will instantly dilate the capillaries and raise the skin’s internal temperature. When this heat has been created, it can impair your skin’s barrier. It’s best to use lukewarm water—especially in the winter when the barrier is most fragile.

Wear sunscreen.

Sunscreen is known as the ultimate product for defending your skin from the worst environmental damager—the sun. UV rays given off by the sun will certainly contribute to damaging your barrier.

Use a gentle cleanser to wash your face.

Not a day goes by that I’m not explaining how important it is to wash with a gentle cleanser—especially if your skin is feeling tight, dry and irritated. When fixing a damaged moisture barrier, you’ll want to change from a foaming cleanser (even if it’s gentle and sulfate-free) to a cleansing lotion as it’s milder. Read my cleanser do’s and don’ts to learn how to cleanse your skin safely to not disrupt your skin’s barrier.

Avoid skincare products that are highly fragranced and use synthetic fragrances.

With all the awareness about synthetic perfumes causing unnecessary irritation, it still amazes me that companies continue to use them.

AVOID these scented ingredients, especially when fixing your barrier:

Note: Speaking of essential oils, high amounts of any type of natural essential oil can be irritating to the skin. I do use essential oils in many of my skincare products but in low percentages. Sometimes they are used to deliver a certain benefit and other times it’s simply to mask another ingredient that doesn’t smell very pleasant.

The general rule of thumb is to smell the product and if the scent is very strong, this might (but not always) be a sign that it could be irritating to your skin—especially when the product is being left on the skin versus rinsed off. (A leave-on product would be a moisturizer, toner, and serum and a rinse-off product would be a mask or cleanser.)

Choose your moisturizer carefully.

Moisturizers will most certainly be beneficial for repairing your skin’s moisture barrier when it’s damaged, but it’s important that you look for specific ingredients that mimic the natural lipids found in your skin. Just because a moisturizer feels rich and greasy on the skin doesn’t necessarily mean that it will offer repair.

Look for these ingredients in your moisturizer to repair a damaged moisture barrier:

Note: You might be looking at some of the above ingredients and be thinking that a heavy, greasy moisturizer is what is needed. This is NOT the case at all. A moisturizer can use these ingredients in a lightweight formula without clogging the pores. It all simply depends on the percentages used and the oil to water ratio within the formula.

It’s always best to use products exclusively for your skin type. You can take the Skin Type Quiz to get the best products recommended for optimum skin health.

Deeply infuse hydration (water) in your skin with this trick.

All types of skin need both water and oil but particularly when you are trying to fix your skin’s protective barrier, deeply permeating the cell membrane is most beneficial.

One of my favorite ways to do this is to use what is known as an “essence”. An essence is like a toner, but it is serum-infused with water-binding ingredients so it has a slippery gel type of feel to it as opposed to toners that have the consistency of water.

How to use:

  • After washing your face with a gentle, sulfate-free cleanser, apply a generous amount of Moisture Infusion Toner to a thin toning cloth and wipe it over your face.
  • Next, pour an amount the size of a quarter of the essence/toner into the palm of one hand. Using the fingertips of your other hand, start patting the product onto the entire face. Repeat until all the product is gone from the palm of your hand.
  • Repeat this two more times so you are applying three layers in total to your face. The skin should feel very cool and plump as it will now be fully saturated with water.
  • Next, you’ll want to apply a serum followed by a moisturizer for your skin type. These will now provide excellent protection to keep all of the water sealed deep into the skin.
  • Perform this technique morning and night for 1-2 weeks. (You can certainly make this a regular habit to keep your skin beautifully hydrated year round.)

Note: Like with any alcohol-free toner used after cleansing, you always want to leave it damp on the skin before applying your next product to seal in the hydrating benefits. You never want to let a toner dry out while on the skin.

Start using a moisturizing skin oil, but make sure to use it the right way.

Whenever my clients are in need of some serious repair to their skin’s moisture barrier, I always recommend using a well-formulated skin oil over moisturizer as the last step in your routine at night. This will provide a much-needed protective seal so everything underneath is less likely to evaporate out of the skin’s surface—especially in winter. However, many people are using skin oils incorrectly. Read how to use them correctly.

Listen to your skin.

This one is really easy (and SO important!) if you just take the time to do it. When you are trying to fix your skin’s barrier, you want to avoid anything that makes your skin sting or leaves it feeling tight, dry or irritated.

Many people have fallen into the mindset of “it’s stinging so it must be working.” Sound familiar? While some products can make the skin tingle (exfoliating acids in particular), it’s important that you examine whether or not this sensation is normal. When your moisture barrier is compromised, it will make things that normally wouldn’t sting cause an irritating sensation. The idea here is that you really want to pay attention to some products you might be using that are causing unnecessary irritation.

Pay extra special attention when flying on an airplane.

I fly a lot, so I know all too well what the drying effects can do to the skin’s moisture barrier. Read how to save your skin from airplane dryness.

How long does it take to fix the barrier?

To get your skin back to a place where it is feeling less tight, dry and sensitive, it’s so important that you follow my expert advice. If you’re eliminating the things that are causing your skin to act sensitive, and you’re investing in the right products to correct your skin’s appearance, you should be able to get it fixed in two to four weeks. For some people, it may even be quicker. The skin is truly incredible in that Mother Nature is always working overtime to try and fix whatever stressors come its way. The key is, you always want to work with Mother Nature and never go against her. (Well, there is an exception. It is beneficial to occasionally create micro-injuries in the skin to encourage the skin to act in a younger way. After all, the natural repair processes do slow down with age, so little boosts are helpful and this can be done with chemical peels. You can also do this one at home.)

In conclusion…

With all of that being said (and I know it was a lot!), there have been many incredible advancements in skincare in the last twenty years and there really is no reason why anyone should be suffering from tight, dry and irritated skin in this day and age. It’s truly an easy fix and if you use the right combination of products for your skin type, it shouldn’t revert back to an unhealthy state. You need to be very mindful of not overdoing it because I am here to tell you, a lot of the time, you have complete control over how your skin acts.

I hope you found this post helpful and that your skin will soon get back to looking smoother, calmer and beautifully hydrated. The way Mother Nature intended. #ReneeRouleauGLOW.

Do you need additional help with your skin? Schedule a virtual consultation with a licensed esthetician who can help get your skin back on track and recommend the perfect skincare routine.

If the skin on your body is dry, itchy and flaky, your moisture barrier is damaged, too. Read 8 tips to help relieve dry skin on the body.


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  1. Avatar

    Okay, thanks for the clarification! 😀

    Posted By: Sharifa  | 

  2. Avatar

    I’m confused, what is the difference between ascorbic acid and L-ascorbic acid?

    Posted By: Sharifa  | 

    • Renée Rouleau

      No difference! Just different terms for the same thing!

      Posted By: Renée Rouleau  | 

  3. Avatar

    I damaged my skin barrier as I used Cerave BP and Retin A in the same routine mistakenly. It been a week now and my face looks like an old woman in her 80s. My self confidence is so bad. What do you suggest I do please. Moisturize isn’t helping at all

    Posted By: Becky  | 

    • Renée Rouleau

      Try using a hydrating mask! You can use a water-based hydrating mask every day until your skin returns to normal.

      Posted By: Renée Rouleau  | 

  4. Avatar

    I damaged my skin barrier which began after using 0.5% retinol. I had previously used 0.3% retinol without any problems. The higher strength retinol combined with cold air and hot showers ruined my skin barrier. My skin was red, felt tight and would sting after putting my product on it. I stopped using retinol and have been using a moisturiser and
    face oil and my skin feels back to normal and it has now been two weeks. However, the fine lines on my forehead appear more noticeable Whitchurch is very concerning as this was the reason for using retinol to begin with. Can the now deeper lines improve as the moisture barrier heals or have I done permanent damage as my forehead skip n feels thinner than before. Any advice would be much appreciated

    Posted By: Moc  | 

    • Renée Rouleau

      Since a low dose retinol worked well for you I would suggest trying the Advanced Resurfacing Serum. at .4% strength, this will be a touch stronger than your old retinol that worked and less strong than the one that was too much. Be sure to add the retinol back in slowly and gradually build to four nights a week, in two-day sprees!

      Posted By: Renée Rouleau  | 

  5. Avatar

    I have had terrible problems with my skin on my eyes for over 18months been diagnosed with Eczema rosecha of the eyes. I babe tried may prescribed creams but they all sting and burn ! I am protopic at the moment I beige my skin barrier is damaged hence why I can’t put any creams on without the stinging or burning ! Can you help me please you would not believe how desperate stressed and depressed I am ! I have tried so many products so many different routes ! I can’t see a dermatologist new use of Covid and this is killing me ! I just want to get better now . Xx thanks Lisa

    Posted By: Lisa  | 

  6. Avatar

    Hello, I have had tons of closed comedones on my jawline, cheeks and now forehead since June. It all started with one or all of these – using tretinoin, squalane based Vit c derivative, and a 15min oil cleanse. They appeared and never went, despite me stopping all actives (tret in august, Vit c in October and acids in December) and “just” hydrating, using oils and niacinamide. This article made me wonder if this could be a damaged barrier? Or could it be that I “overnourish”? I’m at my wits end because all I really want to do is throw acids on but worry it could be detrimental. Thank you in advance xxx

    Posted By: Mags  | 

    • Renée Rouleau

      Hello! This sounds like congestion, rather than barrier damage. I would suggest dropping the oil cleanser and using a cream cleanser at night and a gel cleanser in the morning to prevent congestion from forming. It might be a good time to get a professional facial with extractions to work this long-held congestion out of the skin. Sticking to an oil minimal routine will be best for your concerns!

      Posted By: Renée Rouleau  | 

      • Avatar

        Thank you so much for taking the time to reply Renee! I will follow your advice and minimise oils, however will have to wait a while for that facial whilst in lockdown here in London! Would it be okay to go back to using a milder retinol twice a week and an acid once/twice a week soon?
        Thank you for this wonderful blog, it has been quite eye opening actually. I wish you had a clinic in London! Xx

        Posted By: Mags  | 

      • Renée Rouleau

        I am so glad you’ve found the blog so helpful! If your barrier has fully repaired slowly adding back in exfoliants and retinol would be appropriate.

        Posted By: Renée Rouleau  | 

  7. Avatar

    hey there,
    thanks for such a wonderful article.
    I am wondering which essence brand you recommend?
    my skin is very dry, red, flaky and sometimes itchy. i knowim doing something wrong but im not sure what it is. my face is getting darker even though i dont go out, how is this possible? i have left it alone for months and the barrier still has not repaired. any idea.

    Posted By: W D  | 

  8. Avatar

    Hi there,

    I think my moisture barrier is broken too.
    I am not sure what led to it.. does ice dunking get to it?
    I am usually someone who does oil cleansing once in a while coz I get a lot of white heads and my skin gets really dry because of the weather here,even though it’s predominantly oily as in general in t zones.
    I changed my toner and I started breaking out.
    Use ice dunk, it did made those pimples get away.. but I started getting little rashes.. then to subside it I used oils like sunflower hemp oil safflower but it got worse and my face was full of rashes kind of things that had white heads too and also it would be itching once in a while.
    Now it just dries out so much.. I am just using an aloe plant on face, honey mask and then aloe gel mask when sleeping.
    Please suggest what all changes I can make.
    Being and Indian, it’s hard to find the foregin brands that are usually suggested on you tube.
    Please help.

    Posted By: Pragyan Paramita  | 

  9. Avatar


    i’ve wanted to ask about the long term damage you wrote about – could you please explain what what exactly in the skin has been damaged? skin cells renew so how is the damage permanent?

    i didn’t take care of my skin well (didn’t cleanse nor moisturize my face at all, only when i wanted to which was rare) and i’m 17. i was never educated about skin-care and never even thought about it all, but i got into it through youtube (liah yoo, hyram and many more). finally i took a look on my skin only to realize the damage that has been occurred.

    i have dermatitis neglecta on my face, keratosis pilaris on my face and body, and severely dehydared skin (understood it when products started to sting my skin all of the sudden)! little fine lines all over my body (probably due to my dermatitis [old skin cells build up], dry & dehydrated skin) under my eye area and fine laugh lines.

    i heared about cerave from dr. dray on youtube, tried the hydrating cleanser, as well as the moisturizing cream and the hand cream. the hydrating cleanser striped my skin (i don’t know if it’s because the water in my country is extermely hard, or if it just doesn’t suit my skin! how can i even know?) the moisturizing cream & the hand cream didn’t feel moisturizing at all, both made my skin tight (which, again – can’t know if it’s due to my dehydration or it just doesn’t suit my skin).
    also tried avené cicalfate repair cream, made my skin dry as well.

    i actually wanted to start a new skin care routine with korean products, but covid-19 kinda ruined my plans.

    but if i could order the products online, my skin care would’ve looked like this:



    i wouldn’t cleanse in the morning since my skin is too dry and the hard water would do more damage than good, so i’ll gently tone with a soft cotton pad. also do it after cleansing to balance the skin ph and rehydrate it from the hard water.

    the treatment for dermatitis neglecta is exfoliation till the old skin cells are removed, but since my skin barrier is damaged and exfoliation is not recommended, i don’t know what to do. i don’t want to worsen my skin condition.

    what would you do if you were in my situation?
    thank you & stay safe! <33

    Posted By: s  | 

    • Avatar

      Hi there! What has been damaged is the moisture barrier. This blend of sebum, healthy bacteria and living organisms keeps the surface of your skin in healthy shape. I think you would have great success with our products! Have you had a chance to take the skin type quiz yet? It is easy to build a great routine when you shop one of our kits for your skin type! Also, I suggest cleansing AM & PM so if your cleanser is too harsh to do so I would encourage you to try our Moisture Protecting Cleanser and checking out this post: https://blog.reneerouleau.com/is-washing-your-face-in-the-morning-necessary/

      Posted By: Ella Stevenson  | 

    • Avatar

      Hey there, i have damaged moisture barrier too. if you want, we can talk about it further. i am struggling a lot right now too. its been making my self esteem bad.

      Posted By: Nada  | 

  10. Avatar

    Hi. My skin used to be really oily but since the winter it has been dry, flaky, irritated, and itchy. Could this be due to my skin barrier being damaged? I’ve been simplifying my routine to see if this will help. I’ve used many products over the years and I switch them quite often. I’m currently just using Aquaphor to soothe the irritation and an oil to moisturize. Thank you.

    Posted By: Poppy  | 


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